A mobile diesel mechanic reviewing a service performance dashboard on a laptop in a truck bay at night
Keeping Fleet Maintenance Contracts

At renewal, your fleet is grading you.

Whether you build a scorecard or not, your fleet customer keeps one - and it decides the renewal. Grade your own fleet-service performance in two minutes, see the one metric putting the contract at risk, and get the Retention Kit to fix it before renewal.

Grade my performance ↓ 2-minute scorecard · free Fleet Retention Kit

Score yourself before your customer does

Fleets rarely fire a shop over one bad repair. They leave after months of quiet frustration - surprise invoices, trucks down too long, the same repair coming back - and at renewal they grade you on a vendor scorecard you never saw. The shops that keep the contract show up every month with their own numbers, run the review, and pre-empt the score. This tool grades your fleet-service performance the way a fleet customer would, flags the metric most likely to cost you the account, and hands you the Fleet Retention Kit to fix it and win the renewal.

Know your renewal riskSee the one metric most likely to lose you the account - before the fleet does.
The score they keep on youUptime, first-time fix, comebacks, billing - the numbers fleets actually grade vendors on.
The Fleet Retention KitA monthly service scorecard, a quarterly QBR deck, and a renewal + price-increase playbook.
The Scorecard

Grade your fleet-service performance

Six honest questions - answer for a typical month with your fleet customers. Estimates are fine; you'll get a letter grade and the metric putting the contract most at risk.

1. On-time PM completion - of the scheduled preventive-maintenance services you owe, how many hit the due date?
2. First-time fix - how often is a fleet truck fixed right the first time, no second visit for the same issue?
3. Turnaround - when a fleet truck comes in for a routine repair, how fast is it back in service?
4. Comebacks - how often does a repair return for the same problem within 30 days?
5. Invoices - how often does a fleet customer question or dispute one of your invoices?
6. Proactive reporting - how often do you hand the fleet a service summary or scorecard, before they ask?
Your fleet-service scorecard
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A self-assessment against common industry targets - not an official benchmark. Set your real targets in the SLA, and anchor anything you present to the fleet to your own trend or TMC/FleetNet benchmarking. This is a starting point for the conversation, not a grade the fleet issued.

Unlock your full scorecard + get the Fleet Retention Kit

See every metric graded, the fix for your biggest renewal risk, and get the editable monthly scorecard, the quarterly QBR deck, and the renewal + price-increase playbook.

No spam. Built for mobile diesel & heavy-equipment shops that run fleet contracts.

MetaFleet - the AI-native system that runs the whole job with you: PM programs, digital inspections with per-truck service history, and clean invoicing to QuickBooks - so you walk into every QBR with the scorecard already built, and you own the DOT compliance records (49 CFR 396) that make you the vendor a fleet can't easily replace.
A free retention tool for mobile diesel / heavy-equipment shops that run recurring fleet accounts.