Hire another technician and dispatch turns to chaos, invoices pile up, and your best people walk. In 5 questions, see whether your systems are ready to scale — or about to stall.
2 minutes · 5 questions · instant results
Why This Matters
Hiring another tech should mean more jobs and more revenue. But in most shops, the opposite happens:
❌ Jobs get missed between phone calls and sticky notes
❌ Admin work takes over your entire day
❌ Customers only hear from you when they chase you down
❌ Good techs leave for shops with better systems
The problem isn't your team — it's your systems. This scorecard shows you exactly where you stand.
What You'll Get
After completing the scorecard, you'll know:
✅ How close you are to a breaking point
✅ Where the cracks in your workflow are hiding
✅ What needs to change before you hire your next tech
It's quick, it's free, and it could save you thousands in missed jobs and lost customers.
Who It's For
▶ Independent diesel and heavy equipment repair shops
▶ Mobile tech teams running 2-10 technicians
▶ Shop owners tired of chasing status updates, paperwork, and late invoices
If you're thinking about hiring your next technician, this scorecard is for you.
Free. No signup required. Takes 2 minutes.
Question 1 of 50%
Question 1 of 5
How do you currently track which tech is on which job?
Be honest — is it mostly memory, sticky notes, or something more consistent?
Not in place
Inconsistent / verbal updates
Reliable system in place
← Back
Question 2 of 5
How soon do you send invoices after a job is complete?
Think about your average turnaround — not your best day.
Never / days later
Sometimes within 1-2 days
Same day, every time
← Back
Question 3 of 5
How often do customers get status updates during jobs?
This includes phone calls, texts, or emails — whatever your team uses.
Rarely, only if they ask
Sometimes, depends on the job
Consistently, every job
← Back
Question 4 of 5
Are your shop's processes documented?
For example — does someone new know how to invoice, dispatch, or handle parts ordering without asking you?
None, it's all in our heads
Some notes / partial docs
Fully documented processes
← Back
Question 5 of 5
How quickly are calls dispatched to a tech?
Think about nights and busy days — do calls ever get missed or delayed?
Slow, jobs can sit or get missed
Mixed, depends who's on
Fast, always answered & assigned
Your Result
Chaos ModeCracks ShowingReady to Scale
Your Answers
Want to pressure-test your systems?
Book a free workflow review. We'll look at your scorecard results together and identify exactly what to fix before hiring your next tech.
